Vacancy Administrator/Stores Person

Vacancy Administrator/Stores Person

Post Title

Overview of role:

 

To enable the proper flow of office procedures, and to support the Office Manager, Directors and Engineering team by carrying out common office and warehouse duties.  To maintain a positive and friendly company image by acting as the first line of contact to visitors, customers and vendors in person, online and via telephone.

 

Office Administrator/Stores Operative Duties:

    Communicate with clients to arrange appointments and respond to queries and breakdown calls, often dealing with individuals with communication difficulties.

         Creation and management of engineer and sales job sheets

         Send out appointment letters and other correspondence

         Create and manage client files

         Compile and send quotations

         Manage Engineering Diaries

         Take Orders, Sales Queries and Payments

         Answer simple technical queries as first line support for customers

         Arrange meetings by scheduling appropriate meeting times, resources and people

         Deal with day to day correspondence

         Photocopying and filing

         Role involves working in our stores warehouse which will involve lifting and handling

         Unpacking, checking, receipting and recording of incoming supplier stock orders

         Picking, packing, checking, invoicing and despatching of customer stock orders

         Stock Asset Numbering and Tracking

         Regular stock taking

         Office cleaning

         Understanding of Quality Management System (QMS) in relation to the business procedures

         Other duties as required

 

Office Administrator Skills and Qualifications:

         Strong Attention to Detail

         Excellent literacy and numeracy skills

         Ability to work both as part of a team and solo without supervision

         Strong Time Management Skills

         Excellent Communication and Customer Service Skills

         Prior Office Experience is essential

         Good level of IT skills, including proficiency with Microsoft Office

         Sage 50 experience is preferred, although training will be given

         Ability to handle confidential information

         Strong Record Keeping Skills

         GCSE Grade C or above in both Maths and English

         Physically Fit

 

All successful candidates will be subject to relevant employment checks

 

Further Info:

Hours: Fixed 9-5 Monday to Friday (37.5 hours) with half hour lunch

Salary : 16-20k dependent upon age and experience

Holidays: 20 days plus statutory bank holidays raising to 25 days with time served

To apply please send a CV and covering letter explaining how you meet the above specification to info@dh2solutions.co.uk