Last updated: 2 September 2026.
Who we are
DH2 Solutions Ltd is the controller for personal information submitted through this website. Our registered company number is 08808540 and our address is Unit 25G(2), Springfield Commercial Centre, Bagley Lane, Farsley, Leeds, LS28 5LY.
Information we collect
When you contact us, request an assessment or report a fault, we collect the details you choose to provide. These normally include your name, email address, telephone number, subject and message. Basic technical information such as IP address and submission time may be processed to protect forms from abuse.
How we use your information
We use this information to respond to enquiries, discuss or provide requested services, support equipment, maintain appropriate business records and meet legal obligations. Our lawful bases may include taking steps at your request before a contract, performing a contract, complying with law and our legitimate interests in operating and protecting the business.
Who receives it
Information may be processed by service providers that support our website, hosting, email and business operations. We do not sell personal information. We may disclose information where required by law or where necessary to establish, exercise or defend legal claims.
Retention
We keep personal information only as long as needed for the purpose for which it was collected and for applicable legal, accounting, warranty or support requirements. Retention therefore depends on whether a message becomes part of a quotation, contract, service record or legal obligation.
International processing
If a service provider processes information outside the UK, we require an appropriate legal safeguard for that transfer.
Cookies and analytics
This lightweight website does not set non-essential advertising or analytics cookies by default. If this changes, this notice and any consent controls must be updated before those technologies are enabled.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information, object to certain processing, or request portability. You may also withdraw consent where consent is the lawful basis.
Questions and complaints
Contact [email protected] or write to us at the address above. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.